Essential Features for the Best Dental Centre
Does your dental centre off the best value for money? There are a number of characteristics that make a dental practice stand out from the crowd. See how your centre compares with each of these essential features.
INVESTMENT IN THE LATEST TECHNOLOGY
Today's dentistry is much more efficient, safe and effective through developments in dental technology. Find out if your centre has state-of-the-art equipment. Don't be hesitant to enquire about any recent investment in such things as:
- digital technology for X-rays that involve less radiation
- lasers for faster procedures
- CEREC (Chairside Economical Restoration of Esthetic Ceramic) Computer-aided equipment to repair tooth damage
- sedation equipment options for preventing anxiety
Innovation in technology is continually advancing, and therefore dentists and centre staff need to keep up with the latest improvements.
COMMITMENT TO CONTINUOUS DEVELOPMENT
Find out if dentists, hygienists and centre staff receive regular education and training
A first-class dental centre schedules regular time for staff development and education because they regard it as an essential component of their operating practices.
Constantly evolving methods in the ways to carry out procedures and how to use new digital equipment requires ongoing instruction and practice
EFFECTIVE COMMUNICATION
Effortless communication in all areas of a dental centre is paramount in a first-rate practice. Both in the interactions and exchanges within the team and also in how they connect with patients are important factors.
Internal Communication
Do the staff work in a cooperative and professional manner? Is there a friendly atmosphere?
In the most effective centres, the whole team collaborates in a joint effort to provide the best outcomes for patients
External Communication
Is the centre attuned to patient communication needs? Is there a flexible system? For example:
- Are appointments easily rescheduled?
- Can they be contacted after hours?
- Are online bookings available?
APPOINTMENT SCHEDULING
A long time spent sitting in the centre waiting for your appointment is frustrating. Understandably, there are unexpected emergencies from time to time.
However, the best dental centres schedule well–timed appointments to allow the correct length for each different procedure and circumstance. They also allow plenty of time for the dentist to explain methods, answer questions thoroughly, discuss a patient's dental history and proposed future treatments.
You can ask if appointments generally run on time and what the average waiting time might be.
Ultimately, use this overview of essential features to assess your dental centre and see where it might improve its services.